Privacy

CBAJ Privacy Policy

Your personal data belongs to you. This policy explains exactly what cbaj collects, why we collect it, how we protect it, and what rights you have over it.

Last Updated: January 2025
πŸ”
256-bit SSL

All data transmitted to and from cbaj is encrypted end-to-end.

🚫
No Data Selling

cbaj never sells your personal data to third parties. Ever.

βœ‹
Your Control

Access, correct, or delete your data at any time by contacting support.

πŸ“§
Direct Contact

Privacy questions go straight to our team β€” not a ticketing queue.

This Privacy Policy explains how cbaj ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of players who use cbaj.one. By registering an account or using any cbaj service, you confirm that you have read and understood this policy. If you have questions, contact us at [email protected].

01 Overview

cbaj takes your privacy seriously. We know that when you sign up on a gaming platform, you're trusting us with real personal information β€” your name, your phone number, your payment details. That trust isn't something we take lightly.

This Privacy Policy is written in plain language because we want you to actually understand it, not just scroll past it. It covers every type of data cbaj collects, every reason we collect it, and every right you have over it. We've tried to keep it as straightforward as possible while still being complete.

cbaj operates under applicable data protection principles. We collect only what we need, we use it only for the purposes described in this policy, and we don't hold onto it longer than necessary. If anything in this policy isn't clear, reach out to our support team β€” we're happy to explain.

Scope: This policy applies to all personal data collected through cbaj.one, the cbaj mobile app, and any communications between you and cbaj (including live chat, email, and support tickets).

02 What We Collect

cbaj collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from payment processors.

Information you provide directly:

  • Full legal name and date of birth (required for account registration and age verification)
  • Contact details including mobile number and email address
  • bKash or Nagad account number (required for deposits and withdrawals)
  • Identity documents submitted during verification (e.g. National ID, passport)
  • Any information you provide when contacting cbaj support

Information generated by your use of cbaj:

  • Login timestamps, session duration, and device information
  • IP address and approximate geographic location
  • Betting history, game activity, and transaction records
  • Bonus usage and promotional activity
  • Browser type, operating system, and screen resolution

Information from payment processors:

  • Transaction confirmation data from bKash and Nagad
  • Payment status and reference numbers

cbaj does not store full payment credentials. bKash and Nagad transactions are processed directly through their respective systems. cbaj only receives confirmation data β€” not your full mobile banking PIN or password.

The table below summarises the main categories of data cbaj collects and the primary reason for each:

Data Category Primary Purpose Required?
Name & Date of Birth Account registration, age verification Yes
Mobile Number Account login, support contact, payment linking Yes
Email Address Account notifications, policy updates Yes
bKash / Nagad Number Processing deposits and withdrawals Yes
Identity Documents KYC verification, fraud prevention When requested
Device & IP Data Security monitoring, duplicate account detection Yes
Betting & Game History Account records, dispute resolution, responsible gaming Yes

03 How We Use Your Data

cbaj uses your personal data only for the purposes described below. We do not use your data for anything outside this list without first obtaining your explicit consent.

  • Account management: Creating and maintaining your cbaj account, verifying your identity, and keeping your account secure.
  • Payment processing: Facilitating deposits and withdrawals through bKash and Nagad, and maintaining accurate transaction records.
  • Customer support: Responding to your queries, resolving disputes, and improving the quality of our support service.
  • Legal compliance: Meeting our obligations under applicable anti-money laundering (AML), know-your-customer (KYC), and responsible gaming regulations.
  • Fraud prevention and security: Detecting and preventing unauthorised access, duplicate accounts, bonus abuse, and other fraudulent activity.
  • Platform improvement: Analysing aggregated, anonymised usage data to improve cbaj's games, features, and user experience.
  • Responsible gaming: Monitoring betting patterns to identify players who may need support, and applying responsible gaming tools where appropriate.
  • Communications: Sending you important account notifications, policy updates, and β€” where you have opted in β€” promotional offers from cbaj.

Marketing opt-out: If you no longer wish to receive promotional communications from cbaj, you can opt out at any time by updating your notification preferences in your account settings or by contacting [email protected]. Opting out of marketing does not affect essential account communications.

05 Data Sharing

cbaj does not sell, rent, or trade your personal data to any third party. Full stop. However, there are limited circumstances in which cbaj shares data with trusted partners or is legally required to disclose it.

Payment processors: cbaj shares the minimum necessary data with bKash and Nagad to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by applicable data protection obligations.

Identity verification providers: When you submit identity documents for KYC verification, cbaj may use a third-party verification service to authenticate those documents. These providers are contractually bound to use your data only for verification purposes.

Legal and regulatory authorities: cbaj may be required to disclose personal data to law enforcement, regulatory bodies, or courts where required by applicable law. We will always seek to limit such disclosures to the minimum required.

Business transfers: In the event of a merger, acquisition, or sale of cbaj's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be preserved.

No third-party advertising: cbaj does not share your personal data with advertising networks or data brokers. We do not use your data to serve you targeted ads on other platforms.

06 Cookies & Tracking

cbaj uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how players use it. Here's a breakdown of what we use and why:

  • Essential cookies: These are required for the cbaj platform to function. They keep you logged in, maintain your session, and remember your preferences. You cannot opt out of essential cookies without losing access to the platform.
  • Analytics cookies: cbaj uses anonymised analytics data to understand which features players use most, where they encounter problems, and how to improve the platform. This data is aggregated and cannot be used to identify individual players.
  • Security cookies: These help cbaj detect suspicious activity, prevent fraud, and protect your account from unauthorised access.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the cbaj platform. For a full list of cookies used by cbaj, contact our support team.

07 Data Retention

cbaj retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.

  • Active accounts: Data is retained for the full duration of your cbaj account and for a period of five years after account closure, in line with standard AML record-keeping requirements.
  • Transaction records: Payment and betting records are retained for a minimum of five years from the date of the transaction.
  • Identity documents: KYC documents are retained for five years after account closure and then securely deleted.
  • Support communications: Records of support interactions are retained for three years and then deleted unless they relate to an ongoing dispute.
  • Marketing data: If you opt out of marketing, cbaj will remove your contact details from marketing lists within 30 days.

When data is no longer required, cbaj deletes or anonymises it securely. We do not archive data indefinitely. If you want to know exactly what data cbaj holds about you, submit a data access request to [email protected].

08 Security Measures

cbaj implements a range of technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These include:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and cbaj servers
  • Encrypted storage for sensitive data including identity documents and payment references
  • Access controls that limit which cbaj staff can view personal data, based on job function
  • Regular security audits and penetration testing of the cbaj platform
  • Two-factor authentication options for player accounts
  • Automated monitoring for unusual login activity and suspicious transactions

While cbaj takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your cbaj account has been compromised, contact our support team immediately at [email protected].

Data breach notification: In the unlikely event of a data breach that affects your personal data, cbaj will notify you as soon as reasonably practicable and will take immediate steps to contain and remediate the breach.

09 Your Rights

You have meaningful rights over your personal data on cbaj. These aren't just legal formalities β€” they're real controls you can exercise at any time by contacting our support team.

πŸ‘οΈ
Right to Access

Request a copy of all personal data cbaj holds about you. We'll provide it within 30 days.

✏️
Right to Rectification

Ask us to correct any inaccurate or incomplete personal data in your cbaj account.

πŸ—‘οΈ
Right to Erasure

Request deletion of your personal data where cbaj no longer has a legal basis to retain it.

⏸️
Right to Restriction

Ask cbaj to restrict processing of your data while a dispute or correction request is pending.

πŸ“¦
Right to Portability

Receive your personal data in a structured, machine-readable format to transfer elsewhere.

🚫
Right to Object

Object to cbaj processing your data for marketing or on the basis of legitimate interests.

To exercise any of these rights, email [email protected] with your request. cbaj will respond within 30 days. We may need to verify your identity before processing your request.

10 Minors

cbaj is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on cbaj or attempt to use any of our services.

If cbaj discovers that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on cbaj, please contact us at [email protected] so we can investigate and act promptly.

11 Changes to This Policy

cbaj may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify you via email or an in-platform notification at least 7 days before the changes take effect.

The most current version of this Privacy Policy is always available at cbaj.one/privacy-policy. The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We recommend reviewing this page periodically.

Your continued use of cbaj after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you should close your account before they take effect.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please get in touch with the cbaj team directly. We take privacy queries seriously and aim to respond within 24 hours.

For data access requests, please include your registered mobile number and a brief description of your request. We may ask you to verify your identity before we can process the request.

Why CBAJ

Privacy You Can Count On

Here's what cbaj's commitment to data protection looks like beyond the policy text.

πŸ”’
End-to-End Encryption

Every piece of data you send to cbaj β€” from login credentials to payment details β€” travels over an encrypted connection. No interception, no exposure.

🧹
Minimal Data Collection

cbaj only collects what it genuinely needs to run your account and process your payments. We don't ask for data we have no use for.

🀝
Trusted Payment Partners

cbaj works exclusively with bKash and Nagad β€” payment platforms that millions of Bangladeshis already trust with their money every day.

πŸ•΅οΈ
Fraud Detection

cbaj's security systems monitor for unusual activity around the clock. If something looks off on your account, we'll flag it and reach out before any damage is done.

πŸ“‹
Full Transparency

No hidden data practices, no vague language. This policy tells you exactly what cbaj does with your data β€” and what it doesn't do.

⚑
Fast Rights Response

Submit a data access, correction, or deletion request and cbaj will respond within 30 days β€” usually much faster. Your rights aren't just words here.

Ready to Play?

Your Data Is Safe β€” Now Join CBAJ

Register on cbaj in under two minutes. Deposit via bKash or Nagad from ΰ§³50, claim your welcome bonus, and play knowing your personal data is protected every step of the way.